Shipping Policy

Thank you for shopping with {{current_domain_entity}}! We strive to provide fast and reliable shipping for all our customers. Please review our shipping policy below for more details:

1. Order Processing Time

   • All orders are processed within 1-3 business days.

   • Orders are not shipped or delivered on weekends or holidays.

   • If there are any delays in processing, we will notify you via email.

2. Shipping Time

   • Standard shipping typically takes between 7-15 business days.

   • Delivery times may vary depending on your location, the shipping method, and other factors.

3. Shipping Areas

   • We offer shipping to over 125 countries worldwide.

   • Customers can choose their preferred shipping area during checkout.

4. Shipping Cost

   • Shipping costs will be calculated at checkout based on your location and the weight of the order.

   • For certain promotions or minimum purchase requirements, shipping may be free of charge.

5. Address Requirements

   • Please provide a complete and accurate shipping address, including postal code, to avoid delays or delivery issues.

   • Incomplete or incorrect addresses may result in additional shipping costs or the return of the package.

6. Shipping Notifications

   • Once your order has shipped, you will receive a shipping confirmation email with tracking information.

   • You can track your order through the link provided in the email.

7. Tracking Your Order

   • All orders are shipped with tracking capabilities, so you can monitor the status of your package.

   • If you have not received tracking information within the expected processing time, please contact us for assistance.

8. Customs Duties and Taxes

   • International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

   • Customs regulations vary by country, and we cannot predict or control these charges.

9. Shipping Delays

   • Shipping times may be affected by factors such as:

     • Pandemic-related delays: Health and safety measures may cause longer transit times.

     • Weather disruptions: Severe weather conditions can delay shipments.

     • Customs clearance: International shipments may be delayed during customs processing.

     • Remote locations: Deliveries to remote or rural areas may take longer.

     • Holidays: Peak holiday seasons may cause a backlog in shipments.

10. Shipping Methods

• We offer various shipping methods based on your location, including standard and expedited options.

• Shipping fees and delivery times for each method will be displayed at checkout.

11. Order Split Shipments

• In some cases, we may ship your order in multiple packages depending on availability.

• You will receive separate tracking information for each package if this occurs.

12. Shipping Insurance

• Shipping insurance is optional and can be selected during checkout for added protection.

• This will cover the cost of lost or damaged goods during transit.

13. Return Shipping

• If you need to return an item, return shipping costs are typically the responsibility of the customer, unless the item is defective or incorrect.

• Please refer to our return policy for more details on how to initiate a return.

14. Lost or Stolen Packages

• We are not responsible for lost or stolen packages once they have been delivered to the shipping address.

• Please ensure the delivery address is secure. If your package is lost or stolen, please contact the carrier directly.

15. Customer Service

• If you have any questions about your order or shipping details, please contact our customer service team at:
  [{{storeConfig.service_email}}]

• Our team is here to assist you with any shipping-related concerns.

Conclusion

We aim to provide a smooth and reliable shipping experience for all our customers. By placing an order with {{current_domain_entity}}, you agree to the terms outlined in this shipping policy. If you have any questions or concerns, please don’t hesitate to contact us.